LEGAL
PRIVACY POLICY
Last updated: 27 June 2026
TRUST IS BUILT, NOT ASSUMED.
YOUR PRIVACY MATTERS.
We believe your personal information deserves the same level of care, security and respect as every product we create.
This Privacy Policy explains how we collect, use, protect and process your personal information whenever you visit our website, place an order or otherwise interact with CELLFORGE.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
WHO WE ARE
CELLFORGE | Reprogram the Organism operates this website and online store, including all related products, content, services and customer experiences.
Our online store is powered by Shopify, which provides the e-commerce platform used to process purchases and deliver our Services.
PERSONAL INFORMATION WE COLLECT
Depending on how you interact with our Services, we may collect personal information including:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Payment information
- Order history
- Account information
- Device information
- Browser information
- IP address
- Shopping behaviour
- Communication with our support team
HOW WE COLLECT YOUR INFORMATION
- when you place an order
- when you contact us
- when you create an account
- when you subscribe to our newsletter
- automatically through cookies and similar technologies
- through Shopify and trusted service providers
- through approved third-party partners
HOW WE USE YOUR INFORMATION
We use your information to:
- process your orders
- deliver products
- provide customer support
- manage your account
- improve our website
- personalize your shopping experience
- prevent fraud
- comply with legal obligations
- communicate important information regarding your purchases
SHOPIFY SERVICES
Our store is hosted by Shopify.
Information submitted through our website is processed by Shopify in order to provide secure shopping, payment processing, fraud prevention and order fulfillment.
For additional information regarding Shopify’s own privacy practices, please visit:
COOKIES
Our website uses cookies and similar technologies to:
- keep the store functional
- remember your preferences
- improve website performance
- analyze visitor behaviour
- provide relevant content
MARKETING COMMUNICATIONS
If you subscribe to our newsletter or marketing communications, you may unsubscribe at any time using the unsubscribe link included in every email.
Order confirmations and important transactional emails will still be sent where necessary.
DATA SHARING
We only share personal information where necessary to operate our business.
This may include:
- Shopify
- payment providers
- shipping carriers
- IT service providers
- analytics providers
- legal authorities where required by law
We never sell your personal information.
INTERNATIONAL DATA TRANSFERS
Because we serve customers worldwide, your personal information may be processed outside your country of residence.
Where required, we rely on legally recognized safeguards, including the European Commission’s Standard Contractual Clauses and other approved international transfer mechanisms.
DATA SECURITY
We use commercially reasonable technical and organizational measures to protect your personal information.
However, no method of transmission over the Internet can be guaranteed to be completely secure.
DATA RETENTION
We retain personal information only for as long as necessary to:
- provide our Services
- comply with legal obligations
- resolve disputes
- enforce our agreements
- maintain business records
YOUR RIGHTS
Depending on your country of residence, you may have the right to:
- access your personal information
- correct inaccurate information
- request deletion
- restrict processing
- object to processing
- receive a copy of your data
- withdraw previously given consent
- lodge a complaint with your local data protection authority
THIRD-PARTY LINKS
Our website may contain links to third-party websites.
CELLFORGE is not responsible for the privacy practices or content of external websites.
CHILDREN’S PRIVACY
Our Services are not intended for children.
We do not knowingly collect personal information from individuals below the age required by applicable law.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
The latest version will always be published on this page together with the updated revision date.
CONTACT
Questions regarding this Privacy Policy?
CELLFORGE | Reprogram the Organism
REPROGRAM. EVOLVE. TRANSCEND.
TOKYO • VIENNA • WORLDWIDE
© 2026 CELLFORGE. ALL RIGHTS RESERVED.